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How long will it take for my order to arrive?We aim to process and dispatch all online orders on the same day. We use Evri for delivery, which typically takes 2-3 working days.
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Can I collect my order?Yes, you are welcome to collect your order. Please send us a message to arrange a convenient time for collection.
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Can you help me choose a coffee?Yes! We understand it can be confusing to pick a coffee online based on packaging alone. Click the button below to read our guide, and if you need further assistance, send us a message.
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How do i get the best results for espressoFor best results brewing our coffees as an espresso start by using a 2:1 brew ration, for example 18g's of coffee to 36-38ml of water. You should aim to have your grind set to extract the coffee in 25-30 seconds to get a balanced flavour.
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How does Northside Coffee Roasters contribute to sustainability?We contribute to sustainability by partnering with Rainforest Alliance Certified farms, planting trees in coffee-growing countries, and donating to climate change projects through our collaboration with Ecologi.
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Do you offer coffee subscriptions?Yes, we offer monthly coffee subscriptions that deliver freshly roasted coffee to your door on a regular basis.
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What training programs do you offer?We offer barista training sessions for both individuals and trade customers, aimed at enhancing coffee-making skills for home enthusiasts and professionals alike.
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What shipping options are available?We offer standard and express shipping options. Standard shipping typically takes 2-3 working days, while express shipping ensures next-day delivery for orders placed before 1 PM.
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What payment methods do you accept?We accept various payment methods including credit cards, PayPal, and offline payments.
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