We aim to process and dispatch all online orders on the same day. We use Evri for delivery, which typically takes 2-3 working days.

Yes, you are welcome to collect your order in person. Please send us a message to arrange a convenient time for collection at our Northumberland location.

Yes! We understand it can be confusing to pick a coffee online based on packaging alone. Click the button below to read our guide, and if you need further assistance, send us a message.

For the best results brewing our coffees as an espresso, start by using a 2:1 brew ratio, for example, 18g of coffee to 36-38ml of water. Aim to have your grind set to extract the coffee in 25-30 seconds to achieve a balanced flavor.

We support sustainability by partnering with Rainforest Alliance Certified farms, planting trees in coffee-growing regions, and donating to climate change projects through our collaboration with Ecologi. Additionally, we engage in various initiatives to promote sustainable farming practices and protect wildlife.

Yes, we offer monthly coffee subscriptions that deliver freshly roasted coffee to your door on a regular basis.

We offer barista training sessions for both individuals and trade customers, aimed at enhancing coffee-making skills for home enthusiasts and professionals alike.

We offer standard and express shipping options. Standard shipping typically takes 2-3 working days, while express shipping ensures next-day delivery for orders placed before 1 PM.

We accept various payment methods including credit cards, PayPal, and offline payments.