Grinder care
Clean your grinder first
This Mahlkönig video demonstrates maintenance cleaning on the E65S. For your E65W GbS, follow the illustrated cleaning steps for your model, particularly before removing any parts.

Need a hand with your Mahlkönig E65W GbS? Coffee can build up in the spout and affect dosing, so start with the cleaning guide below. If the problem continues, answer a few questions about what you see or hear and we’ll guide you through the next check.
If you still need our help, contact Northside to arrange a call-out at our standard rate of £95 + VAT.
Go straight to the quiz ↓This Mahlkönig video demonstrates maintenance cleaning on the E65S. For your E65W GbS, follow the illustrated cleaning steps for your model, particularly before removing any parts.
Loading the grinder quiz… Open the E65W GbS manual ↗
Tell us your café name, what the grinder is doing and what you’ve tried. A photo of the display can help us decide the next step.